When people ask me why I love what I do, I always smile. Being your real estate agent means I get to help you through some of the most exciting decisions of your life. It gives me immense pleasure when I see you walk into a house and I can see that sure feeling of “I’m Home” spreading across your face.

But it’s more than just making you happy as you’re buying or selling. I care deeply about learning the stories behind each and every one of my clients. Knowing why you are making the choice to buy or to sell, and really getting to know you on a more personal level, allows me not only to guide you through a large financial decision, but allows me to guide you through the emotional aspects of the process as well.

When I truly know the whole story behind a person, like I got to do with Teresa whose testimonial I will share next, I am able to take the reins in a way many agents never get deep enough to do. If all I knew about Teresa was that she was selling the home of a family member, I would not have been able to deliver the level of attention and care that she needed. As she mentioned in this sweet note to me, getting to know her and becoming a part of her life allowed me to serve her with the support she really needed during a trying time.

Teresa was a recent client of mine who needed help prepping and selling her late mother’s home. After a quick and smooth sale, she sent me this note: “I want to thank you for the smoothest and most efficient house sale I have ever had, and I mean that sincerely. Communication was superb, and any questions or concerns were addressed quickly, which was truly appreciated. Your support staff and other personnel you used to help with various issues—from the initial photography to handyman services to last minute housecleaning, and so on, were also great, as were your contacts at the title company. You clearly had a great working relationship with all of these people, and I’m sure that contributed to such a hassle-free transaction.

“Past experiences with buying and selling have been less than smooth, and I honestly felt throughout this process that I was in capable hands and, ‘Ginger would take care of . . .’ anything that came up. Which you did! And it was doubly important to me because I was suffering emotionally from the loss of my mother and having to sell her home. So, my sincere thanks for everything! I will happily recommend you wholeheartedly should I hear of anyone else looking to buy or sell real estate in your area.”

Life is not always a straight path, and the decision to buy or sell doesn’t always come simply. There will be numerous gifts along the way and obstacles to overcome and that can drive your decision, whether it be downsizing, upsizing, losing a family member, or gaining one. I fully believe that navigating these twists and turns in life requires a helpful hand along the way. That’s why treating you with care and diligence is my highest priority. Selling a home is no easy task, which is why I strive to create and maintain relationships with the most qualified people in the area to help me do what I do.

Thank you for such kind words, Teresa. It was a privilege to help you along this complex journey. Going through the loss of any family member is a task one should never face alone. I encourage all of my clients to use me as a resource. I will be there to learn and understand your story throughout the process, so that I can serve you with the exact level of support you need (and then some).